If your order contains both pre-order and in stock items, it will ship out only once all items are in stock. Please bear in mind that all items with 'preorder' in the title and ETA date in the product description are pre-order items.
All dates in the descriptions of the products are estimates only. These dates can be earlier or later and in some cases cancelled. In the event of cancellations you will be contacted by phone or email and either refunded or exchange.
Changes to arrival dates are usually not in our control and have been more common due to the pandemic. Please keep that in mind when placing orders.
A Preorder is an item that has not yet come into stock, but you can pre-purchase it to secure your piece.
Preorders are particularly important for limited release items, as sometimes we may presell out of an item, so preordering will be the only way to ensure you can buy that piece.
You can tell if an items is a preorder item by looking at the product description, if it has the PREORDER tag or if it has an ETA of coming into the shop.
ETA's are subject to change and beyond our control as we rely on Manufacturers and then the Australian Suppliers to provide the stock. Please keep this in mind if you are ordering for a specific date, as we cannot guarantee it will arrive on time.
If you have multiple pre-orders at the same time we will ship when all items are in stock or when a certain limit is reached ( case by case basis due to location, items ordered, size and weight )